Access designed around real roles
People receive access appropriate to their responsibilities. Company boundaries, sensitive records and administrative actions are considered explicitly, with checks of what each role can read or change.
Security
Careful design.
Clear responsibility.
Security is considered throughout the work: how people sign in, which information they can access, how changes are released and how the system is looked after.
Our approach
Protection that fits the work.
We agree the controls appropriate to the information, people and services involved in each project.
Protected records and files
Data and document access are designed together. Private files, sharing controls, encrypted connections and retention settings are configured around the agreed requirements.
Credentials kept out of the browser
Privileged credentials and sensitive integrations are handled on the server. Access to operating accounts is restricted to the people who need it for delivery and support.
Changes reviewed before release
We use preview environments and test the agreed workflows, including permissions and important failure cases. Release responsibilities and approval stages are defined with you.
Maintenance and recovery
Support plans set out updates, backup and retention arrangements, recovery procedures and responsibilities. The coverage and frequency are agreed for the system being supported.
A clear response to an issue
Reported issues are assessed and assigned for investigation. The support arrangement defines contact routes, escalation and how we keep the responsible people informed.
Report an issue
Tell us what you have found.
Email a description, the affected page or product, and steps to reproduce the issue. Please avoid including passwords, access keys or sensitive customer records.
Report a security issue →
info@arkiden.com